CHALLENGE

M&T Bank is a top-10 bank in the United States, making them one of the largest in the nation. In July 2021, The Imagine Group was tasked with hiring 40 Float Universal Bankers within a two-month period. This was defined as “Mission Critical” to their operation as the goal was imperative to keeping specific branches open and functioning. Finding and securing Float Bankers in various markets throughout the U.S. who are willing and able to travel to multiple branches day to day is challenging due to transportation requirements, skill-level– qualifications.

APPROACH

Impact reports cater to a variety of audiences, so it’s best to adjust them accordingly. First, identify your target reader. Next, you can shift your focus on what they need to know. For example, your future plans are in the interest of your beneficiaries.

Some readers might prefer details like a breakdown of your funding while others, like your trustees, will be more interested in the challenges you encountered and the lessons you learned from them.

SOLUTION

The Imagine Group surpassed the original hiring goal of 40 securing 45 placements within two months of launch, which resulted in an extension to the partnership due to the exceptional performance. Based on the success of the initial project, this allowed for Imagine Staffing to continue a great relationship with M&T Bank as the RPO operator and hire additional Float Bankers within a four-month period. During this time, Imagine exceeded industry averages in numerous KPI measurement categories including a submit-to-interview ratio of 83% and securing a total of 93 placements throughout the life of the engagement.

“The Imagine Group is a fantastic partner with a team of dedicated professionals who take the time to understand needs of the organization. Everyone we worked with was passionate around helping us fill our openings and I definitely recommend their services. I am looking forward to working with them again in the future.” – David Arcara, Vice President, Talent Acquisitions Senior Manager, M&T Bank, USA