Case study
Top Financial Institution – Mission-Critical Banking Hires
A top-10 U.S. bank needed 40+ Float Universal Bankers in two months — a mission-critical goal to keep branches open. The Imagine Group exceeded the target, delivered 93 total placements, and saved the client over $600,000.
Challenge
Our client is a top-10 bank in the United States, making them one of the largest in the nation. In July 2021, The Imagine Group was tasked with hiring over 40 Float Universal Bankers and Bank Service Associates within a two-month period. This was defined as "Mission Critical" to their operation, as the goal was imperative to keeping specific branches open and functioning.
Finding and securing Float Bankers and Bank Associate Services in various markets throughout the U.S. — candidates willing and able to travel to multiple branches day to day — is challenging due to transportation requirements and skill-level qualifications.
Solution
The Imagine Group offered a strategic Recruitment Process Outsourcing (RPO) model tailor-made to align with the client's goals. This allowed for a customized solution with a scalable model that provided significant cost savings of over $600,000 and qualified recruiters to directly address their needs.
The recruitment resources were ramped up on short notice, and The Imagine Group provided a high degree of agility by realigning, reallocating, and adding resources to their internal team to accomplish high-volume hiring on a constrained timeline. Imagine managed the full recruitment lifecycle: sourcing, initial interview screening, candidate presentation, interview and offer coordination, and onboarding consultation.
Outcome
The Imagine Group surpassed the original hiring goal of 40, securing 45 placements within two months of launch — resulting in an extension to the partnership due to exceptional performance. Based on the success of the initial project, Imagine continued as the Recruitment Process Outsourcing (RPO) operator and hired additional Float Bankers within a four-month period.
Throughout the engagement, Imagine exceeded industry averages across numerous KPI measurement categories, including a submit-to-interview ratio of 83% and a total of 93 placements over the life of the engagement.
Related insights
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